Pan Borneo Hotel Kota Kinabalu, Kota Kinabalu ➤ Reviews, Rooms & Prices 2025

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About the Hotel

One Place Mall, Lorong Putat 3, 88200 Putatan, Kota Kinabalu, Malaysia, 88200

Pan Borneo Hotel Kota Kinabalu is a 4-star full facility accommodation offering comfort for both business and leisure travelers. It features an outdoor swimming pool, a spa, and multiple dining options. Located above One Place Mall, the hotel is just 5 minutes from Kota Kinabalu International Airport.

Rooms & Amenities

Pan Borneo Hotel Kota Kinabalu offers 320 spacious guestrooms, including 17 Executive Suites, 14 Family Rooms, and 68 Executive Rooms. Each room features floor-to-ceiling windows with views of the South China Sea or Crocker Range, and is equipped with amenities such as a flat-screen TV, minibar, and complimentary Wi-Fi.

Dining Options

Dining options include The Coffee House, which serves international and local cuisines, alongside a daily buffet dinner. In addition, guests can unwind with cocktails at the Lobby Lounge or Sunset Terrace, both offering views over the South China Sea.

Leisure & Services

Guests have access to an outdoor swimming pool, fitness facility, and a spa offering a variety of treatments. Additionally, the hotel provides a complimentary shuttle service to explore local attractions, including the nearby night market.

Location & Transportation

Pan Borneo Hotel Kota Kinabalu is conveniently located close to essential services and transportation options, including a taxi service and a shuttle to the airport. Major landmarks such as Monsopiad Cultural Village (2 miles away) and Kota Kinabalu City Mosque (11 miles away) are easily accessible.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

2 persons

30 m²

Bed options:

2 Single beds

Pool view

Shower

Air conditioning

room details

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Guest Room

Max:

2 persons

32 m²

Bed options:

1 King Size Bed

Sea view

Shower

Air conditioning

room details

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Executive King Suite

Max:

2 persons

56 m²

Bed options:

1 King Size Bed

Sea view

Shower

Bathtub

room details

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Getting around

A list of all available modes of transport

City Center

Kota Kinabalu 6.2 mi

Airports

Kota Kinabalu International (BKI) 3.0 mi

Train

North Borneo Railway 3.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable & Clean

“The room was not only spotless but also provided a cozy atmosphere, making it a true retreat after a long day.” view full review

Delicious Buffet!

“The buffet spread was good, featuring fresh ingredients and great variety, perfect for families seeking a satisfying meal.” view full review

Relaxing Spa Experience

“The onsite spa was a delight, offering a beautiful setting and reasonably priced treatments that helped us unwind fully.” view full review

Refreshing Pool!

“The pool was a hidden gem—refreshingly cool, clean, and perfect for a relaxing swim on a warm day.” view full review

General

Non-smoking rooms
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Locker room
Elevator
Currency exchange
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Pool tables

Guest Parking

Electric kettle
Dryer

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Board games
Children's pool

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Plunge pool
Sun loungers
Karaoke
Sun terrace
Leisure/ TV room
Spa & wellness center

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

One Place Mall, Lorong Putat 3, 88200 Putatan, Kota Kinabalu, Malaysia, 88200

Map view

One Place Mall, Lorong Putat 3, 88200 Putatan, Kota Kinabalu, Malaysia, 88200

City landmarks

lot 3

Borneo Authentic

2500 ft

Mosque

Masjid Daerah Putatan

2500 ft

Monuments and Landmarks

Petagas War Memorial

2.1 mi

Market

Tamu Putatan

4700 ft

Temple

4700 ft

Lot 313 Jln Bukit Vor

Shops Hastina Trading

1.0 mi

Events

Monsopiad Cultural Village

2.2 mi

SIB Eden

1.9 mi

Church

SIB Kepayan

2.0 mi

Kampung Kuai Kandazon

Monsopiad Heritage Village

2.2 mi

House of Skulls

2.1 mi

Gallery

Lingzhi Museum

2.5 mi

RTM Mosque

2.9 mi

Events

Jabatan Penyiaran Malaysia.Sabah

3.0 mi

Nearby

Store

Servay Hypermarket Putatan branch

1900 ft

Restaurants

Restoran Alif

1100 ft

Lot G 6

KFC Putatan Plaza

1800 ft

12 Jalan Putatan

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

6.8/10

Nice

Rooms

8.4

Location

6.2

Service

7.4

Dining

5.3

Ralph

United States of America, October 2024

7.0/10

I had a pleasant stay at the hotel, mainly because of its great proximity to the airport and the friendly staff. The rooms were comfortable, and I appreciated the affordable price. However, the breakfast experience felt a bit cramped and could use some improvement. Overall, it’s a solid choice for an overnight stay with good value for money.

Rooms

8.0

The rooms were clean and comfortable, providing great value at an excellent price.

Service

9.0

The staff were super friendly and helpful, ensuring a smooth check-in and stay.

Location

7.0

The hotel is conveniently close to the airport, which was perfect for my short stay, although it’s a bit far from the main city attractions.

Dining

5.0

Breakfast could be improved due to a crowded setting, especially because of early flights, but there are dining options just across the road.

Facilities

6.0

The overall facilities were decent, but I didn’t have the chance to explore much beyond my room.

Frances

United States of America, October 2024

6.6/10

I had a mixed experience at this hotel. The rooms were nice and spacious, but the service left a bit to be desired, especially at the front desk. The location is convenient since it's close to the airport, but it’s a bit far from the main tourist spots. Dining was hit or miss; some meals were decent while others weren't worth it. Overall, it’s a comfortable stay, but certain aspects could use improvement.

Rooms

8.0

The rooms were spacious and clean, with great amenities like a large rain shower, desk, and fridge. However, mine faced the chaotic pool area which was filled with tourists.

Service

6.0

The staff was friendly, but I found the service to be pretty slow, especially during busy hours, which could be frustrating.

Location

7.0

The location is close to the airport, making it convenient for travel, but it’s quite far from the city attractions, requiring taxi rides to reach them.

Dining

5.0

Dining options were a bit lackluster; while there was some variety, the quality of the food was inconsistent, with some dishes being quite good and others not worth trying.

Facilities

7.0

Facilities were decent, but the pool area can get noisy due to the large number of guests.

John

United States of America, July 2024

7.4/10

I recently stayed at this hotel and found it to be a mixed bag. The rooms were surprisingly big, clean, and cozy, which I really appreciated. The staff was super friendly and always willing to help, making my stay more enjoyable. However, the location is quite far from the main attractions and right beside a motorway, which wasn't ideal. Overall, it's a decent place if you're looking for spacious accommodations and friendly service at a reasonable price.

Rooms

8.0

The rooms were surprisingly big, clean, and cozy.

Service

9.0

The staff were super friendly and very helpful, especially Ms. Nabilah and Mr Jason at the front desk.

Location

5.0

The hotel is quite far from the interesting places, being 6 km from downtown Kota Kinabalu and next to a motorway.

Dining

Facilities

Raymond

United States of America, July 2024

6.8/10

I had a great stay at this hotel with stunning views of both the Crocker Range and the South China Sea. The rooms were comfortable and well-appointed, but I think the service could use some improvements. The location is a bit remote, making taxi rides expensive, but there are nearby dining options. Overall, it was a pleasant experience, though the dining options could have been better.

Rooms

9.0

My room had the best views, facing south towards the Crocker Range and the sea. It was well-appointed and very comfortable, complete with a desk, TV, fridge, big rain shower, and ample mirrors.

Service

6.0

While some staff were super kind and ever willing to assist, like Ms. Nabilah and Mr Jason at the front desk, the overall service really needs some serious retraining.

Location

7.0

The location is a bit far from the city center which makes taxi rides quite expensive. However, it’s still key for tourists wanting to explore the surroundings.

Dining

5.0

Dining could use improvement as the restaurant had limited options, and the prices were rather high. However, there are plenty of other dining options nearby, including some in the One Place Mall.

Facilities

7.0

The hotel had good facilities, but I felt something was lacking in the overall experience in terms of amenities. It could have been more modern and fully equipped.

Chester

United States of America, May 2024

6.8/10

Overall, I had a pleasant experience at the hotel. The rooms were unexpectedly upgraded to a nice suite on a quieter floor, and I appreciated the warm welcome from the staff. However, the check-in process was a bit frustrating as the room wasn't ready at the stated time, and dining was crowded at breakfast. The location, while part of a small mall, didn't feel very strategic. Nonetheless, the room quality and service made it worth my stay.

Rooms

9.0

I was happy to be upgraded to a suite on a quieter floor, which was very nice and spacious. I didn't have any issues with noise during my stay.

Service

7.0

They were helpful, though I did have an issue with receiving my receipt and a mix-up with my order.

Location

5.0

The hotel's location inside One Place Mall wasn't ideal for getting around, as it's a bit secluded and mainly offers traditional goods.

Dining

6.0

Breakfast was a good selection but quite crowded, and while I enjoyed it, I felt it could use an upgrade in terms of space and variety.